Frequently Asked Questions

Where is the 58th ASHP Midyear Clinical Meeting and Exhibition being held?
The meeting is being held in Anaheim, CA, at the Anaheim Convention Center and Anaheim Convention Center North. The Anaheim Marriott and the Hilton Anaheim are the headquarters hotels. See the Anaheim Convention Center Campus Map to navigate your route.

What is the attire for the Midyear Clinical Meeting?
The attire at ASHP national meetings is business casual. When packing, keep in mind that the weather in Anaheim in early December is typically cool during the day and cold at night. The average high is 70 degrees, and the average low is 48 degrees. Because hotels and convention centers are also cool, ASHP highly recommends that you bring a sweater with you when attending sessions or dress in layers.

Will Wi-Fi service be available at the Midyear Clinical Meeting?

Wi-Fi service will be available at the Anaheim Convention Center during the Midyear Clinical Meeting in the session rooms, PPS, Residency Showcase, Posters, and public spaces. Details on how to connect to the Midyear meeting’s Wi-Fi will be provided in the onsite Midyear Clinical Meeting & Exhibition Schedule & Activity Planner and ASHP LIVE! app. Use of Wi-Fi and the ASHP LIVE! app is strongly encouraged. No onsite printers will be provided. For the best experience, it is recommended that you download the app prior to coming on site.

Whom should I contact if I require special assistance during the Midyear Clinical Meeting?
If you have any disability for which you require an auxiliary aide while attending this meeting, please contact the Conference and Convention Division by email at [email protected] by November 3.

Is my child allowed at the Midyear Clinical Meeting?
For health and safety considerations, children under the age of 16 will not be admitted to the exhibits, educational programs, special events, poster sessions, PPS, or Residency Showcase.

Does the Anaheim Convention Center have public parking?
Parking is available at the Anaheim Convention Center. View a map of the parking garages. The parking fee is $20.00 per vehicle per day with no in/out privileges. Payment is due upon entry, and the rates are subject to change. There is no overnight or RV parking permitted.

Can I smoke at the Anaheim Convention Center?
The Anaheim Convention Center is a non-smoking facility.

Is childcare available at the Midyear Clinical Meeting?
Out of an abundance of caution for the health and safety of our members, ASHP will not provide childcare services this year. If, however, you will be traveling with children and are in need of childcare, Destination Sitters, a babysitting referral service, specializes in connecting traveling parents with experienced local babysitters. Visit Destination Sitters to learn more and book a childcare provider.

Links to third-party websites are provided for general informational purposes. ASHP is not responsible for the content of a third-party website. By clicking on a third-party website link, you will leave the ASHP website and be subject to and governed by the terms of the respective third-party. ACCESS TO AND USE OF THIRD-PARTY CONTENT IS SOLELY AT YOUR OWN DISCRETION AND RISK.

Is there a Nursing Room available at the Midyear Clinical Meeting?
Yes, a nursing room will be available during the Midyear meeting. Please check the ASHP LIVE! app for the exact location and hours.

Is there a Quiet/Meditation Room available at the Midyear Clinical Meeting?
A meditation/quiet room will be available during the Midyear meeting. This room is intended to provide a quiet, calm space for attendees to meditate, pray, and spend time away from noise, lights, and other stimulus. Please check the ASHP LIVE! app for exact location and hours.

Where can I find details on educational sessions and other activities offered at the Midyear?
View the Session Schedule & Itinerary Planner to browse ASHP’s educational sessions and activities, including detailed information on networking sessions, posters, special events, and other activities as the information becomes available.

Is there an app for the meeting?
Yes. The ASHP LIVE! app is available in app stores for iPhone, iPad, and Android. Use this multi-event app for all of ASHP’s conferences. The 2023 Midyear meeting content will be available for download in November. For the best experience, it is recommended that you download the app prior to coming on site.

Will materials be available for educational sessions?
Yes. Access to presentation slides and other supplemental resources will be made available free to all meeting registrants on the Session Schedule & Itinerary Planner approximately two weeks prior to the meeting.

How can pharmacy technicians obtain CE during the 2023 Midyear meeting?
The Midyear meeting will offer over 40 sessions that award pharmacy technician CE credit. We ask the pharmacy technician members to please look for sessions that have that “T” designation in order to gain approved pharmacy technician CE credit.

How do I record my CE for symposia?
If the CE provider is ASHP, you may process your CE on the ASHP Learning Center. For other providers, follow the directions provided at the symposium. If you have any questions, contact information is provided in the symposia listing.

How long after the meeting can I process CE?
All continuing pharmacy education credits must be claimed within 60 days of the live session you attend. To be sure your CE is accepted inside of ACPE's 60-day window, plan to process your CE before January 31, 2024!

How do I report credits for the Florida Department of Health Continuing Education?
Florida-licensed pharmacists must self-report their meeting continuing pharmacy education credit hours to CE Broker. ASHP is not offering Florida Consultant Pharmacy CE at this meeting.

Does ASHP share registrants’ contact information with ACCME-defined ineligible companies?
ASHP does not share the names or contact information of learners/meeting attendees with any ineligible company or its agents without the explicit consent of the individual learner. Ineligible companies are those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Can I bring a guest to the Midyear Clinical Meeting?
Yes, guests are welcome to attend the Midyear meeting; however, ASHP does not have an official Guest Program package for purchase during the meeting. A registrant may purchase a badge for a guest at the meeting at the Customer Relations counter in the registration area.

NOTE: All guests must be at least 16 years of age. Photo ID is required for each person receiving a ticket/badge, and each individual must be present.

Can a guest attend the Opening Session on Monday?
Registrants’ guests may attend the Opening Session on Monday but must have a badge to enter the convention center; admittance to the Opening Session without a badge will not be permitted. Guest badges for the session can be purchased at the Customer Relations counter in the registration area for $130. The badge will also allow access to the Exhibit Hall on Monday only.

NOTE: All guests must be at least 16 years of age. Photo ID is required for each person receiving a ticket/badge, and each individual must be present.

How do I reserve meeting space for my reception or business meeting?
The online application for social and business functions will open in early August. The request must be submitted via the online application. Organizations may not book directly with the meeting hotel. A list of published social functions will be available on the Midyear meeting website and mobile app.

Can I register online?
Online registration is the preferred method of individual registration and is available through December 7. Not a member? Join ASHP before you register to take advantage of meeting discounts and countless other member benefits.

What are the onsite registration hours and locations?

Main Registration:
Anaheim Convention Center, Hall E, Lower Level
(Subject to change, check the ASHP LIVE! app for exact location and hours.)

Day Hours
Saturday-Monday     7 a.m.-5:30 p.m.
Tuesday   7:30 a.m.-5:30 p.m.
Wednesday   7:30 a.m.-5:00 p.m.
Thursday      7 a.m.-12 p.m.

Satellite Registration: Anaheim Convention Center North (ACC North), the Anaheim Marriott and the Hilton Anaheim (additional locations may be added, check the ASHP LIVE! pp for exact location and hours).

Preregistered Attendees and Exhibitors: Skip the lines and pick up your registration materials as soon as you arrive. Bring your registration confirmation barcode and scan it at the satellite registration kiosks to save time.

(Subject to change, check the ASHP LIVE! app for exact location and hours.)

Day Hours
Saturday–Sunday      7 a.m.-6 p.m.
Monday     7 a.m.-12 p.m.

What if I lose my Midyear meeting badge?
Visit the Customer Relations counter in the Registration area. A $45 badge replacement fee applies.

What is the headquarters hotel(s)?
The headquarters hotels are Anaheim Marriott and the Hilton Anaheim. Both are located on the Anaheim Convention Center campus and within walking distance of the convention center!

What is the tax on the hotel rooms?
The current tax on the hotel rooms is 17%, plus $2-4 tourism assessment fee (subject to change). An extra person fee may also apply for the 3rd and 4th person.

Is there special hotel information for students?
Yes, please see the Hotel Reservations for Students for more details.

Is Wi-Fi free in my guest room?
If you book your hotel room through Orchid.Events, ASHP’s official hotel reservation partner, your rate includes complimentary internet access in your guest room. In addition, by booking your room through Orchid.Events, you will also receive the following exclusive benefits:

  • No resort fees
  • Peace of mind you booked in an official ASHP hotel
  • Protection in the event the hotel oversells its rooms
  • And more

Why are rooms often unavailable at the headquarters hotel only days after reservations open?
Over the past several years, ASHP has communicated the opening date of our meeting registration site well in advance of the meeting. Attendees and exhibitors have started to mark their calendars for the opening of the Midyear Clinical Meeting website in July. ASHP reserves the largest number of guest rooms offered to us by each hotel and reserves rooms in a variety of hotels to meet all budgets and tastes. The headquarters hotel is the most popular and, therefore, receives the largest number of reservations in the first several days, often selling out. However, hotel reservations fluctuate. As the meeting approaches, attendees and exhibitors cancel and/or change their dates, making rooms available again. ASHP recommends that, if you are unable to book a room, select another hotel from the official hotel list, and periodically check the ASHP hotel reservation web page regarding availability.

My preferred hotel is sold out; what should I do?
Many hotels in the official hotel room block sell out quickly. In order to secure the best rate possible on your meeting accommodation, you should choose another hotel from the list.

How do I book a group of rooms for my organization?  
Five or more rooms is considered a room block. Individuals or companies wishing to secure five or more guest rooms must complete the online Hotel Room Block Reservation Form or email a completed and signed form [PDF] to [email protected]. The Hotel Room Block Policies [PDF] must be read prior to submitting the Hotel Room Block Reservation Form.

I received an acknowledgment from Orchid.Events. Will I hear from the hotel directly?
You will not receive an additional reservation confirmation from your hotel. The hotel acknowledgment, received from Orchid.Events when you book your room, serves as confirmation of your reservation. The hotel will not have a record of your reservation until a few days prior to the beginning of the meeting. If you have questions about your reservation or need to make a change, you may access your reservation online or email [email protected].

What do I do if I am contacted or receive an email/call from a hotel or reservation company other than Orchid.Events?
Do not book a room and email ASHP at [email protected] with as much information about the company as soon as possible. Unauthorized hotel companies have been approaching ASHP attendees and exhibitors offering hotel reservations via unauthorized or even sham websites, e-mail communications and phone calls. These companies are in no way affiliated with ASHP, the Midyear Clinical Meeting, Visit Anaheim, or Orchid.Events. Neither ASHP nor Orchid.Events can verify the authenticity of these companies or the reservations. Orchid.Events is the only official hotel reservation company for the meeting.

Why shouldn’t we reserve our hotel rooms directly with the hotel or a discount internet provider?
When attendees and exhibitors reserve rooms directly with the hotels or through internet providers, ASHP is exposed to penalties for not fulfilling our room block commitments. We risk our ability to rebook preferred meeting hotels and receive reduced rates, possibly lose qualification for the amount of space needed at the convention center, and/or are subject to higher convention center usage fees. This, in turn, could translate to higher registration fees. In addition, if attendees and exhibitors do not use the official ASHP hotel reservation provider, Orchid.Events, ASHP is unable to help if a reservation is not located in the hotel’s reservation system, to protect reservations if the hotel oversells its room inventory, and to plan properly for the meeting (e.g., secure the appropriate number of shuttle buses, communicate to attendees, and provide door drops or in-room material drops). To help ASHP make this meeting a success, please remember to book early and through Orchid.Events.

What should I do if I can’t book all nights at my preferred hotel?
You may select to be waitlisted for those nights. If you select a waitlisted reservation, currently, one or more nights of your stay are unavailable. Orchid.Events is continually working with the hotels on room inventory, and there is a high probability they will obtain additional rooms for the waitlisted nights. Should your waitlisted reservation be confirmed, you will receive a new acknowledgment within five business days from Orchid.Events. If they are unable to clear your waitlisted reservation, Orchid.Events will contact you to discuss alternative accommodations.

If you are experiencing difficulty making your reservation, you may also call 1-877-505-0675 to speak with an Orchid.Events customer care representative. Orchid.Events is open Monday through Friday, from 9 a.m. to 7 p.m. ET, excluding Federal Holidays.

I would like to extend my hotel stay and the dates are not available online?
If your desired dates are unavailable or you would like to stay before or after the official meeting dates, call 1-877-505-0675 to speak with an Orchid.Events customer care representative. Orchid.Events is open Monday through Friday, from 9 a.m. to 7 p.m. ET, excluding Federal Holidays.

I am required to book a room at the GSA rate. Is that possible?
If you require the GSA established hotel per diem rate, please contact Orchid.Events directly to inquire about availability. Orchid.Events customer care representatives are available Monday through Friday (excluding Federal Holidays), from 9 a.m. to 7 p.m. ET at 1-877-505-0675.

Why was I placed “in line” when trying to book my room online?
Due to a high volume of traffic to the online booking site, you were placed in to a temporary virtual waiting queue for the site. The waiting room service helps to control website traffic and surges to ensure access to the site and provide a better overall user experience.

What is the closest airport to the Anaheim Convention Center?
Anaheim is centrally located with four airports all within an hour’s drive. Los Angeles (LAX), Long Beach (LGB), Ontario/San Bernardino (ONT), and John Wayne, Orange County (SNA). John Wayne, Orange County Airport in Santa Ana is the most convenient to the Anaheim Convention Center. While there are more flight options to Los Angeles, ground transportation will be more expensive.

How far are the airports from the Anaheim Convention Center?
Los Angeles (LAX) = 35 miles
Long Beach (LGB) = 20 miles
John Wayne, Orange County (SNA) = 11 miles
Ontario/San Bernardino (ONT) = 24 miles

Will ASHP shuttle service be provided to/from the airports?
ASHP does not provide shuttle service to/from the airport and the hotels. A variety of shuttle/limousine services and taxi/ride share options are available at each airport.  For ground transportation information, visit the following websites:
Los Angeles (LAX)
Long Beach (LGB)
John Wayne, Orange County (SNA)
Ontario/San Bernardino (ONT)

Additionally, Karmel Shuttle service is offering special rates for Midyear meeting attendees. See Travel page for more details.

Will ASHP provide shuttle service to the Anaheim Convention Center?
Shuttle bus service will be provided to/from all official Midyear meeting hotels and the Anaheim Convention Center Saturday, December 2 through Thursday, December 7, except for those hotels within walking distance: Anaheim Marriott, Anaheim Portofino Inn & Suites, Best Western Plus Raffles Inn & Suites, Best Western Plus Stovalls Inn, Best Western Plus Pavilions, Clarion Hotel Anaheim Resort, Cortona Inn & Suites Anaheim Resort, Courtyard Anaheim Resort/Convention Center, Desert Palms Hotel & Suites, DoubleTree Suites by Hilton Hotel Anaheim Resort-Convention Center, Hilton Anaheim, Hotel Lulu, BW Premier Collection, Homewood Suites Anaheim Resort – Convention Center, Hyatt House at Anaheim Resort/Convention Center, Hyatt Place at Anaheim Resort/Convention Center, Residence Inn at Anaheim Resort/Convention Center, Sheraton Park Hotel at the Anaheim Resort, Springhill Suites at Anaheim Resort/Convention Center, The Westin Anaheim Resort, Wyndham Anaheim. The official shuttle schedule will be available in October.

The shuttle schedule is subject to change based on usage, traffic, local events, and weather. Please check the ASHP LIVE! app for changes and updates to the schedule.

NOTE: ASHP does not provide shuttle bus service for morning or evening symposia, social events, or meetings supported by the pharmaceutical industry, universities, and other organizations.

What other forms of transportation are available for getting to and from the official Midyear Clinical Meeting hotels and around Anaheim?

Anaheim offers multiple local transportation options; view the Visit Anaheim website for more information and details.

Are attendees required to show proof of vaccination?
Read ASHP’s current information related to safety measures and COVID-19. In keeping with ASHP’s duty of care and responsibility as meeting host, ASHP strongly encourages all participants at ASHP events whether a presenter, attendee, exhibitor, staff, guest, or vendor to be fully vaccinated.